Kitsap911 Help Desk: 360.307.5865 or wo@kitsap911.org
You may request technical support from Kitsap 911 via the email above.
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Newest Documents

*Duo Quick Reference Guide

 

Memos/Information/Guides

*Barcode Scanner_DS5707 Guide

*Duo Quick Reference Guide (NEW)

*Fire 2012 Emergency Response Guidebook (ERG)

*ILEADS Alerts Hyperlink for users

*ILEADS Logon Error Fix

*MCT Coordinators List

*MPS Issues List

*RADIO & MCT POLICY CHANGES (EFFECTIVE MAY 8, 2019)

*WACIC Returns coming back out of order (08/27/14)

 

Training Documents (Please submit requests for additional training topics to CenCom Helpdesk)

*ADR Inquiries, Additional Pages

*CF-31 Wireless Switch Utility

*Connection & GPS Status for MPS

*Event Acknowledgement in MPS

*Logging into MPS for LAW & FIRE

*Logging Out Versus Closing MPS FIRE

*Logging Out Versus Closing MPS LAW

*Map Training

*MPS FIRE Enhancements

*MPS LAW Enhancements (09/2016)

*MPS LAW Enhancements (10/2016)

*MPS Fitlering Units and Events

*MPS Finding Units and Events on the Map

*Prefire Plans (see additional “Prefire Plans, Viewing in IMobile” document for update)

*Prefire Plans, Viewing in IMobile (04/09/14)

*Sending Messages MPS Fire

*Sending Messages MPS Law

*Windows Update MPS Issues

 

Troubleshooting Documents

*BPD – Webmail – Certificate Install Instructions

*ILEADS – Session Froze or Unable to Login after session killed without logging out (too many concurrent connections)

*I/Mobile Password Reset if Account is Locked

*Password Changing Instructions – Windows

*SVN Notifier – Cleanup Procedure

*SVN Notifier – Error Resolution Guide

*SVN Notifier – Quick Reference Guide