APCO Awards

Awards presented to Cencom employees on behalf of The Association of Public-Safety Communications Officials (APCO)

2015 Awards

Richard Kirton
Richard Kirton

APCO International –
Senior Member Designation

This designation is a testament to Richard’s contributions and service to the public safety communications community and APCO.

2014 Awards

Kyle Boeddeker
Richard Kirton
Kyle Boeddeker
Richard Kirton

APCO Washington Telecommunicator Of The Year –
Exemplary Handling of a Critical Incident

When Kyle answered the phone and asked what the caller was reporting, the first thing she said was that she wanted to order a pizza. Kyle confirmed that she knew she’d dialed 911 and then began asking her questions, telling her to ask for pineapple if it was physical and olives if weapons were involved. By continuing to question in this way, he was able to get help to her without the suspect knowing she’d called and also get officer safety information for our responders.


APCO Washington –
Maurice Courtright Award

This award is bestowed upon those individuals having a positive, caring attitude who believe that to elevate and make great the individuals in an organization will make the organization vastly greater and stronger for the benefit of all.

2012 Awards

Christine Law
Jeff West
Chris Law
Jeff West

APCO Washington & International Telecommunicator Of The Year -
Sustained Superior Performance

With Chris’ involvement in various committees and projects at CENCOM, she has become a valuable resource to her co-workers; a responsibility she gladly accepts. Whether it is high priority event, an unforeseen increase in call volume, or just a co-worker asking for help. Chris is the first person to step-in and assist.


APCO Washington Telecommunicator Of The Year –
Exemplary Handling of a Critical Incident


In an unprecedented public safety communications event that lasted a total of over five hours and included many different agencies including SWAT teams, Bomb Technicians and agents from the FBI, Jeff West’s actions as the primary call receiver proved to be a key factor in what eventually ended up being a safe and positive outcome.

2011 Awards

Donna Kelly
Ken Sala
Richard Kirton
Donna Kelly
Ken Sala
Richard Kirton

APCO Washington & International Telecommunicator Of The Year -
Sustained Superior Performance

No one at CENCOM would ever say the words average and Donna in the same sentence or even the same discussion. She shines above the rest due to her dependability, her eagerness to succeed, her excitement about catching co-workers or trainees doing the job correctly, and her ability to flex to different learning and training styles.


APCO Washington Technician Of The Year –
Sustained Superior Performance

Teddy Roosevelt once said, “Speak softly and carry a big stick”. Our Technician, Ken Sala, does that…in a technical way. Whether it’s computers, radio, video, digital, analog, robotics, etc… Ken seems to know something about everything, and everything about most things technical.


APCO Washington –
Presidential Award


The Presidential Award recognizes an individual or group who has made a contribution to the communications profession that had or will have an undeniable impact to the entire profession. This award recognizes those that saw beyond their own Communication Center(s) or business(s) in order to accomplish what was best for the whole. Through their leadership, vision, adversity and strength of character our profession has been forever impacted.