We are Kitsap 911 providing exceptional public safety emergency communications services every day.


• I am a member of an important profession and I only do those things that will reflect honor on my profession, CENCOM, and myself.
•I will remain alert and mindful of the safety of the responders with whom I work and the public I serve.
•I recognize at all times in my duty that I am a public safety employee, and that I am ultimately responsible to the public.
•I obey all laws, rules, and regulations and avoid conduct which would undermine the public’s trust in me, in CENCOM, and in the agencies I represent.
•I perform my duty to the best of my ability and give the most efficient and impartial service possible at all times.
•I recognize the positive relationship between good physical and mental conditioning and performance of my job.
•I understand the importance of courtesy and maintain it as my reference point in all my duties.
•I regard my co-workers with the same standards as I maintain myself.
•I accept responsibility for my actions.

Values Statements

As critical members of the public safety team we are defined by the following attributes:

We are honest and consistent with colleagues and customers. We hold ourselves accountable to the highest standards of moral and ethical conduct.

We are dedicated to exceeding the standards set for our profession by providing excellent, professional, and responsive service. We provide high quality results on or ahead of schedule.

We take pride in ourselves, our profession, and our colleagues.

We promote partnerships with internal and external customers. We treat one another with respect and communicate openly. We foster collaboration while maintaining individual accountability.

Open Communications
We discuss potentially contentious issues directly and quickly. We take responsibility for our own communication and conflict resolution. We do not triangulate or spread rumors.

We thrive on creativity and ingenuity. We seek the innovation and ideas that can change our profession and improve our service delivery. We are flexible and learn from our experiences. We encourage the best ideas to surface from anywhere within the organization.

Diversity and Inclusion
We value our community’s diversity and work to reflect and respect that diversity in our staff and in the delivery of our services.

Positive Work Environment
We maintain a positive work environment which supports our employees and enhances job quality. We embrace the principles of participative management and personal responsibility and accountability.

Vision Statement

“Kitsap 911 will be the benchmark provider of public safety emergency communications services in the state as evidenced by innovation, professional excellence, reliability and customer service. We will be a self‐ sufficient and fiscally stable agency known for good stewardship and transparency. We will employ and develop highly effective professionals in an employee friendly, service focused environment.”