About Our Agency

Mission

We are Kitsap 911 providing exceptional public safety emergency communications services every day.

History

Kitsap 911 began operating as a Public Safety Answering Point (PSAP) for Kitsap County in 1976 as a department under Kitsap County. Referred then as Kitsap County Central Communication or CENCOM, we provided 911 call taking and dispatching for all the police and fire agencies in Kitsap County.

In July 2015 the CENCOM Board decided to bring our leadership under a single organization so that Kitsap 911 would be more responsive to the changing needs and demographics in our region, more effective at managing our resources, nimbler, and more transparent. On December 26, 2016, CENCOM transitioned to Kitsap 911, Public Authority. Kitsap 911 Public Authority.

Vision

Kitsap 911 will be the benchmark provider of public safety emergency communications services in the state as evidenced by innovation, professional excellence, reliability, and customer service. We will be a self-sufficient and fiscally stable agency known for good stewardship and transparency. We will employ and develop highly effective professionals in an employee friendly, service focused environment.

Code of Ethics

• I am a member of an important profession, and I only do those things that will reflect honor on my profession, Kitsap 911, and myself.
• I will remain alert and mindful of the safety of the responders with whom I work and the public I serve.
• I recognize at all times in my duty that I am a public safety employee, and that I am ultimately responsible to the public.
• I obey all laws, rules, and regulations and avoid conduct which would undermine the public's trust in me, in Kitsap 911, and in the agencies I represent.
• I perform my duty to the best of my ability and give the most efficient and impartial service possible at all times.
• I recognize the positive relationship between good and physical and mental conditioning and performance of my job.
• I understand the importance of courtesy and maintain it as my reference point in all my duties.
• I regard my co-workers with the same standards as I maintain myself.
• I accept responsibility for my actions. 

Learn more about the people of Kitsap 911 here.